Luca Longo
Senior UX Designer & Mentor
A digital expert in User Experience for over 9 years, now a Senior Product Designer in Spain for a multinational company. He has worked with brands such as Easyjet, TUI Group and Barclays.
CertificationPersonal mentor100% online
Become a UX Researcher100% online, with a personal mentor and certification
A path to master every technique and methodology of user research: from studying user needs to testing, all the way to validating ideas with an MVP.
4.8/5
What you'll learn
User Research Course
Study and analyze needs
Understand real users — customers, employees, partners — beyond mere buyers.
Run interviews and surveys
Gather qualitative and quantitative data with structured research methods.
Synthesize your findings
Personas, empathy maps and customer journeys for data-driven decisions.
Test and validate ideas
A/B testing, NPS and feedback analysis to improve the product.
Build an MVP
Identify the essential features and build a scalable minimum viable product.
Use web analytics data
Google Analytics, events and dashboards for data-driven UX decisions.
Career outcomes
What a User Researcher does
Lo User Researcher conduce ricerche con gli utenti, analizza i dati comportamentali e trasforma gli insight in decisioni di prodotto concrete.
Salaries (gross annual salary, Italy)
Junior · 0–2 years
€26–34k
Mid · 2–5 years
€38–52k
Senior · 5+ years
€48–68k
Source: Crebs Salary Guide 2026 (~3,000 professionals surveyed) and Glassdoor Italy 2026 averages. Figures are indicative and vary by company size, location and benefits.
What they do day-to-day
- Pianifica e conduce interviste, test di usabilità e ricerca generativa
- Analizza dati qualitativi e quantitativi (anche AB testing) e crea personas
- Sintetizza insight in raccomandazioni di design discusse con stakeholder e team
- Facilita workshop di design thinking e card-sorting con utenti reali
Companies hiring in Italy
GeneraliReplyTIMVodafoneBending SpoonsBanca SellaPoste Italiane
Free preview
6 free lessons to watch right now
Sign up for free (at no cost) and watch these lessons with no commitment.
The program
Course program
9 chapters · 62 lessons · 40 hours
1User Research Course
2 lessons
1 free
User Research Course
2 lessons
- User Research CourseWatch for free
- Platform and mentoring overview
2User Research foundations
7 lessons
User Research foundations
7 lessons
- Product focus
- Validation methodologies
- Hypothesis-driven design
- Practical examples of the Validated Learning process
- A Design Thinking approach
- Tips for the first exercise
- Practice: create a digital project
3Research and empathy
15 lessons
Research and empathy
15 lessons
- The basics of empathy
- Research techniques
- Contextual research
- Participatory design: involving stakeholders
- Competitor study
- Video: the basics of competitor study
- Practice: competitor study
- Diary studies: understanding user behavior
- The importance of interviews
- Stakeholder interviews
- Surveys: gathering statistical and qualitative data
- Extra: getting interviews started
- Extra: interviews - SPID case study
- Extra: interviews - Redesign case study
- Practice: interviews and surveys
4Definition and synthesis
12 lessons
1 free
Definition and synthesis
12 lessons
- Defining the project
- Empathy maps: understanding users in depth
- Practice (optional): empathy map
- Introduction to personasWatch for free
- Creating personas
- Practice: personas
- Designing the storyboard
- Practice (optional): storyboard
- Customer journey maps
- Practice: customer journey
- Extra: evaluation matrix
- Extra: POV and “How-To” questions
5Ideation and design
6 lessons
Ideation and design
6 lessons
- The ideation phase
- The MVP and essential requirements
- Practice: define an MVP
- Designing a landing page
- Let's build a landing page
- Practice: landing page
6Testing and validation
8 lessons
Testing and validation
8 lessons
- Testing and verification
- Testing ideas online (with tutorial)
- Practice: test the idea online
- A/B testing
- A/B testing: case study
- Video: heatmaps and behaviors
- Measuring satisfaction: NPS
- Case study: improving a site with feedback
7Extra: advanced content
8 lessons
Extra: advanced content
8 lessons
- B2B vs B2C: differences in UX
- Web analytics & UX
- Google Analytics and UX Design
- Events, goals and dashboards
- Case study: Web Analytics Italia - Introduction
- Case study: Web Analytics Italia - Phase 1
- Case study: Web Analytics Italia - Phase 2
- Case study: Designers Italia
8Build your User Researcher portfolio
2 lessons
Build your User Researcher portfolio
2 lessons
- Tips for building a UX Designer portfolio
- Practice: build your portfolio
9Final assessment
2 lessons
Final assessment
2 lessons
- Course and student assessment
- Final reviews
Mentors & Authors
Your mentors
Industry professionals who guide you step by step throughout the whole journey.
Angelo Lo Presti
Senior UX Designer & Mentor
Senior Designer with 10 years of experience in UX & UI Design. Over the past 6 years he has mentored students and professionals and consulted for international companies.
Roberta Grimaldi
Service & User Experience Designer
A decade of experience and a PhD in Interaction Design. She has collaborated with Sapienza, Link Campus University and with AgID in Public Administration.
Our students' projects
From theory to a real portfolio
Ogni studente costruisce un portfolio reale durante il corso. Questi sono alcuni dei progetti realizzati con la guida dei nostri mentor.
The benefits
Why study with EULE
A method built to help you truly learn and arrive job-ready.
1:1 personal mentor
An industry professional guides you step by step, with unlimited calls and feedback on your projects.
International certification
At the end of the path you earn a recognized certification to add to your CV and LinkedIn profile.
100% online and on-demand
Study where and when you want, from your device, with video lessons and materials always available.
Lifetime access
Once enrolled, the content is yours forever, including future updates.
Real projects
Learn by doing: practical exercises and concrete projects to build a portfolio that makes a difference.
Placement support
We help you enter the job market with advice on CV, portfolio and interviews.
Reviews · 4.8/5
Our students' stories
Professionals like you who changed careers thanks to EULE Institute.
“After 6 months with EULE I earned my certification and got my first job within a few weeks. The mentor was essential.”
Eleonora
EULE Institute student
“Clear lessons, materials always available and constant support. I could study at my own pace without stress.”
Irene
EULE Institute student
“The hands-on part really makes the difference: I built a real portfolio that opened the doors to the industry.”
Arianna
EULE Institute student
“With a full-time job I thought it was impossible. With EULE I studied in the evenings and on weekends and earned the certificate.”
Filippo
EULE Institute student
Why trust us
4 concrete guarantees, no fine print
14-day money-back guarantee
If you're not satisfied within the first 2 weeks, we refund everything, no questions asked.
No experience required
Most of our students start from scratch. The modules are progressive, from beginner to advanced.
Lifetime access
No expiration. Study at your own pace and rewatch lessons whenever you want, at no extra cost.
A real mentor, not a chatbot
1:1 calls with human mentors who are industry experts. This is not a pre-recorded course: it's a guided path.
Learning experience
The 100% online, on-demand platform
After enrolling you get immediate access to all content and can book your first call with your mentor right away.
- Plenty of practice beyond theory
- Unlimited calls with your mentor
- Lessons both written (step-by-step) and video
- Recognized final certificate
- 24/7 support (Email, Chat and Call)
Frequently asked questions
Frequently asked questions
Is the course online only?
Yes, all the material is always available online. Calls and reviews with the mentor can happen wherever and whenever you want, for continuous support.
Who is the course for?
For anyone who wants to get into design, students starting a digital career, and designers looking to update their UX skills.
I work all day, how can I manage?
The courses are designed for people with little time: study whenever you want, there's no deadline, and the mentors always support you.
How long does it take to complete?
It depends on how much time you can dedicate. On average, our students complete it in about 8-10 weeks.
How do the calls with the mentor work?
Calls are unlimited until you obtain the certification. You're supported by a Senior UX Designer with international experience.
Does the course provide a certification?
Yes. On completion, with all exercises approved by your mentor, you receive a certificate also signed by the mentor and available for references.
Enroll now
Ready to start?
Immediate access to all content, a personal mentor and a final certification. Start today.
€647
User Research Course
€647